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What If I Don't Like the Pillow?

Most people love their buckwheat pillow right away, but some need a few nights to adjust.

Your neck muscles may be used to a softer pillow, so give yourself a little time to settle in. We recommend trying the pillow for at least a week before deciding whether it is right for you.

If the pillow does not feel quite right, small adjustments can make a big difference. You can change the height, the firmness, or the shape to suit your body. Here are some ways to experiment:

To create more neck support, fluff the pillow by lifting it on the far edge so the hulls fall to the bottom. This gives you a gentle roll under your neck when you lie down.

To make the pillow feel fuller, push the left and right sides together before you lie down. The hulls will spread out when you settle in, creating a comfortable shape.

If you wake up with a sore neck, the pillow may be too tall. We often recommend a slightly fuller pillow so it is easier to remove hulls if needed. Try taking out half a pound (about 5 cups) and see if that helps.

Small adjustments can make a big difference. Take your time, experiment with the height and shape, and reach out if you need help. We want your pillow to feel perfect for you.

You can check your alignment by watching how your eyes move when you lie on your side. Move your eyes from forehead to chin. If the movement is horizontal to the room, your head is level. Use this as a guide to test the height of your pillow.

If your ear feels sore, create a small indent where your ear rests. This gives your ear a comfortable pocket.

If your jaw feels pressured, dig a small groove under your jaw after you lie down. This removes the pressure point.

If your shoulder hurts, you may need a thicker pillow. You can add hulls or place a thin pillow or folded towel underneath for extra height.

If the hulls sound too noisy, add a second pillowcase to soften the sound.

If the pillow feels too firm, place a thin, flat pillow on top of your buckwheat pillow inside the pillowcase. You may need to remove some hulls to keep the height comfortable. This adds softness while keeping the moldability of the hulls.

A larger pillow can feel softer even at the same height. Larger sizes give the hulls more room to move, so you may sink in a little more.

You have 45 days to experiment with your pillow. Take your time and try different adjustments. We want you to love your pillow, and we are here to help. If after several weeks it still does not feel right, contact us to arrange a return or an exchange.